FAQ
Do I need an account to place an order?
No, you can place an order as a guest. However, creating an account allows you to track orders and save your preferences.
What payment methods do you accept?
We accept credit/debit cards, net banking, UPI, wallets (like Paytm), and cash on delivery (COD)
Is my personal information secure?
Yes,we prioritize your privacy and security. All transactions and personal details are protected with SSL encryption.
What types of products do you offer?
At The SaveMore, we provide a curated selection of high-quality home essentials, including eco-friendly kitchen gadgets and stylish storage solutions. Our products are designed to enhance everyday living while promoting sustainability and organization in your home.
What is your return policy?
We accept returns for most items within a specified period. To initiate a return, please contact us at thesavemorecontact@gmail.com. Please note that certain items, such as perishable goods and personal care products, are non-returnable. For more details, refer to our return policy.
How long does shipping take?
All orders are processed within 5-7 business days. Delivery times may vary based on your location within India. Once your order has shipped, you will receive a tracking number to monitor your shipment's progress.
What should I do if my order arrives damaged?
If your shipment arrives damaged, please contact us within 7 days of receipt at thesavemorecontact@gmail.com. Provide your order number and photos of the damaged item, and we will work to resolve the issue promptly.
Can I track my order?
Yes, once your order has shipped, you will receive a tracking number via email. You can use this number to monitor the progress of your shipment.
What should I do if my order is lost?
If your shipment is lost, please contact us within 7 days of the expected delivery date. We will assist you in resolving the issue and ensuring you receive your order.
How can I contact customer service?
You can reach our customer service team by emailing us at thesavemorecontact@gmail.com. We are here to assist you with any questions or concerns regarding your order or our products.
